Privacy Policy

At MENU, we are committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase.

MENU, as the data controller, ensures compliance with the General Data Protection Regulation (EU Regulation 2016/679) and the applicable Spanish data protection laws.

1. Personal Data We Collect

The personal data we collect may include your name, surname, shipping address, email address, phone number (if provided), and payment details — which are managed exclusively through secure external platforms such as PayPal or Stripe. We also collect browsing information through cookies, as described in our Cookie Policy.

2. Purpose of Data Processing

We collect and process this data to:

Manage and process your orders and deliveries.

Handle returns, questions, or incidents.

Maintain and improve our commercial relationship.

Send newsletters, promotions, or updates related to MENU (only if you have given your explicit consent).

3. Legal Basis for Processing

The legal grounds for processing your personal data are:

The performance of a sales contract.

Compliance with legal obligations.

Your explicit consent (for subscriptions and marketing communications).

The legitimate interest of MENU in improving our services and user experience.

4. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations. Data collected for marketing purposes will be kept until you request its deletion.

5. Data Sharing and Third Parties

MENU does not sell, rent, or transfer your data to third parties, except where it is strictly necessary to provide our services — for example, to shipping companies, payment platforms, or digital service providers. In such cases, these third parties act as data processors and are contractually required to comply with current data protection regulations.

6. User Rights

You may exercise your rights of access, rectification, deletion, restriction, portability, and objection at any time by sending a written request to info@menuofmenu.com, attaching a copy of your ID to verify your identity. If you believe your rights have been violated, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) or the relevant supervisory authority.

7. Data Security

MENU has implemented appropriate technical and organizational measures to ensure the security and confidentiality of your personal data, preventing unauthorized access, alteration, loss, or misuse.

8. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect legal changes, operational updates, or process improvements. Any modifications will be published in this section.